Record of Employment (ROE)
The Canadian government requires that Canadian employers issue an ROE each time an employee experiences an interruption of earnings. Refer to the government ROE Guide.
To generate a Record of Employment, perform the following steps:
- Click Employee, then Record of Employment in the main menu.
- Click New in the button bar and fill in the fields on the ROE and Form Setup Tabs. See the table below for field descriptions.
- Click Save in the button bar to save your changes or click Cancel to discard the changes.
Once the Record of Employment is completed, generated and reviewed,
- Click the Form drop-down button in the button bar and then click eFile.
- If you are a full-service payroll customer:
- You will see a pop-up message confirming the ROE has been automatically submitted to Service Canada.
- If you are not a full-service payroll customer:
- An XML file will be downloaded.
- Then log into Service Canada ROE Web and upload the XML file to submit the completed ROE to Service Canada.
Here is a link for more information.
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Paying an employee after an ROE has been generated and submitted to Service Canada
The following are situations when you need to pay an employee after an ROE has been generated and submitted to Service Canada:
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When an employee goes on maternity leave and their vacation accrual was not released, if that employee does not return to work the vacation accrual needs to be released.
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If a Severance / Judgment needs to be paid.
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If an employee was paid incorrectly prior to their termination.
To amend an employee's pay after an ROE has been submitted to Service Canada, follow the steps below:
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Perform any necessary corrections by creating a pay stub amendment or post-adjustment carry forward for the vacation release, severance/judgment or correction to pay.
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Generate the pay stub that contains these corrections using the Payroll Processing Wizard.
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Process the transaction to pay the employee.
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From the main menu, click Employee, and Record of Employment.
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Select the employees last ROE, click Edit in the button bar and edit the Final Pay Stub End Date and the Final Pay Stub Transaction Date to match the end date and transaction date of the pay stub that you just generated.
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View the amended ROE and submit the necessary data to Service Canada.