Exceptions

Exceptions are pro-active notifications to issues that the employee and/or supervisor should be aware of, such as an employee arriving late for their shift, working overtime, or not taking their meal/breaks. There are many different exceptions that can be triggered and all of them are controlled by the Exception Policies. There are a variety of exceptions that can be triggered with different levels of severity. Once an exception is triggered it appears on the employee's timesheet and in the exception list. To have your supervisor correct an exception you can submit a Request.

Once an exception is triggered and displayed on an employee's timesheet, it cannot be removed or deleted unless the scenario that triggered the exception is corrected.

For example, if an employee punches in late and receives an "In Late" exception, the only way to remove that exception from the employee's record would be to manually modify their punch to reflect an on-time punch, or to modify the employee's schedule to reflect a later start time.

To view exceptions:

• Click Attendance, then click Exceptions in the main menu.
• A list of exceptions will be displayed. Use the Search Panel to narrow the results.
• To view the timesheet on the day containing the exception, click on the Exception in the list then choose View in the button bar. You can then follow the instructions in the TimeSheets section to edit the punches that caused the exceptions.